Terms & Conditions

Terms & Conditions By booking an appointment or purchasing services from Cambridge Lash Studio, you agree to the following terms: 1. Appointments & Cancellations Please arrive on time; late arrivals may result in a shortened service or rescheduling 24–48 hours’ notice is required for cancellations or rescheduling Booking deposits may be required and are non-refundable for late cancellations or no-shows 2. Health & Safety Inform us of any allergies, sensitivities, or medical conditions before your treatment We reserve the right to refuse service if we believe it may compromise your health or safety 3. Aftercare & Results Follow the aftercare instructions provided for best results Results may vary based on individual factors; we do not guarantee specific outcomes 4. Payments & Pricing Payment is due at the time of your appointment Prices are subject to change; you will be informed of any changes in advance 5. Refunds Refunds are considered on a case-by-case basis; please contact us if you have concerns

Privacy Policy

Cambridge Lash Studio (“we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information responsibly.

1. What Information We Collect

Personal details: name, email address, phone number, address (if provided), date of birth (if required for treatments)
Appointment and service history
Health or allergy information relevant to your treatments
Payment information (processed securely via trusted third-party providers)
Communications with us (emails, text messages, or social media messages)

2. How We Use Your Information

To schedule, confirm, and manage your appointments
To provide personalized lash treatments and aftercare
To contact you with appointment reminders, updates, or relevant offers (with your consent)
To comply with legal and insurance requirements

3. How We Store and Protect Your Data

Your information is stored securely, with access limited to authorized personnel
We use secure systems for booking and client management
We do not sell or share your data with third parties, except as required by law

4. Marketing and Communications

We may send occasional updates or promotions with your consent
You can opt out of marketing communications at any time by contacting us

5. Your Rights

You can request access to, correction of, or deletion of your personal data at any time
You can withdraw consent for processing your data, except where required for legal or insurance obligations
To exercise your rights, please contact us at [your email/contact details]

6. Data Retention

We retain your information only as long as necessary for your care, business, or legal requirements

7. Cookies and Website Analytics

Our website may use cookies or analytics tools to improve your experience; you may disable cookies in your browser settings

8. Changes to This Policy

We may update this policy from time to time; changes will be posted on our website

Contact If you have any questions about how your information is used, please contact us at [your contact email/phone].